Get Your Employees The Support They Need, When They Need It.
Keeping your employees up and running – regardless of when they need to work – is critical to the overall productivity of your business. Smarts Zone can serve as your organization’s support center for all end users. Our unique value chain covers the full life cycle of IT services — from the procurement of technology to the configuration, implementation and management of complex environments. Our support technicians offer the deep expertise in systems and devices that can only come from a team that is constantly learning and training to stay abreast of the latest technologies. We have the knowledge, multi-tiered support structure, and tools to maximize your users’ uptime and security day in and day out. Through advanced remote access tools, we can address end users’ individual issues in real-time – regardless of what application they’re using, what device they’re operating or where they are located.
Benefits of Smarts Zone End User Support
- Save 17-35% of Total IT Budget Through Outsourcing User Support
- Single Point-of-Contact for All IT Related Requests.
- Comprehensive Quarterly Performance Reporting
- Reduce Total Infrastructure Related Costs by 30-50%
Our End User Support Services
ITIL Based Help Desk
Provide the Support Your End Users Need without the Headaches of In-house Maintenance.
Communication Systems Support
Get the support you need for all your major forms of communication.
Cloud Backup & Recovery
Protect your organization from devastating information loss with Smarts Zone secure and off-site.
End Point Security
Provide your users with the security they need to stay productive while on the go.