We are providing support your Data Center and International business 24x7x365
We Are Prepared To Respond Globally To All IT Emergencies And Quick Services Alike. You’re In Our Hands From The Beginning To The End. Our Technicians Won’t Stop Working Until You Receive The Best Quality Outcomes. Expect Transparent Pricing, Quality Service And Ownership Of Every Transaction. Receive On Demand IT Field Services And The Outcomes You Expect. A small team with a range of responsibilities including:
- 1st Line customer support by e-mail and phone.
- Fault Finding.
- Providing customer access to the data center.
- Assisting customers.
- Undertaking remote hands.
- Remote admin / Support.
- Network cabling.
- Unboxing, racking servers.
- Fault diagnosis.
- Physical logistics.
- Configuring hardware/routers.
- Day to day data center operations.
Data Center Services Features
Rack & Stack
Deployment technicians commonly use this term to describe the assembly of computer hardware within a system, computer cabinet, or rack.
DC Decommissioning
Smarts Zone has years of know-how and an experienced team to help guide your IT staff with your data center decommissioning.
Data Center Support
We offer Data Center maintenance services delivered to a SLA, DeCom, RMA, New deployments. It maybe small part replacement, IOS upgrade or swapping the complete device with a new one. Ticket bases support or Project based, long term DC support